Frequently Asked Questions

WHERE IS ALITA AVAILABLE?

Alita is available worldwide. We ship to every country, but shipping fees and taxes vary. 

WHEN DO I NEED TO PAY THE FULL AMMOUNT?

Alita is currently on pre-order. This means you only need to pay a $900 non-refundable deposit now. The remaining amount is due before she ships at the end of the year. This means you have around 10 or 11 months to save the remaining money +shipping.

DO YOU OFFER A PAYMENT PLAN?

At the moment we don't offer a payment plan directly. However, PayPal does offer credit to customers on purchases above $99 USD. Check PayPal Credit online to see if you are eligible, and select this as your payment method at the payment gateway.

WHERE DO YOU SHIP AND HOW MUCH DOES IT COST?

We ship Alita to every country, but the costs vary. At the moment, we can offer economy shipping to the United States, and we will try to offer this to Europe. For countries in Asia, you can try express shipping.

Our shipping estimates are based on current rates and estimated box sizes and weights. The final price may vary between 15% above or below the figues quoted. 

If your region isn’t mentioned, we can ship to your country, please send us a message in the Ask a question section for an individual quote.

ARE IMPORT TAXES AND FEES INCLUDED?

The retail price does not include shipping and customs duty/tax for international shipments. We recommend that you contact your local customs office or post office for further infomation.